- Outstanding audit and compliance scores.
- High levels of student satisfaction and low withdrawal rates.
- Consistent over-achievement on contract performance.
- Qualified Tutors, Assessors and Verifiers.
- Specialist team of Quality Assurance and Audit staff.
- One point of contact (Contracts Manager).
- Flexible business model.
- Tailored service.
- Group and one-to-one careers advice sessions at each centre.
- Holistic approach to learning.
- A “local” philosophy.
- Continuous review of delivery.
- Effective Standard Operating Systems.
- Strong Management Information Systems.
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