HOUSING OFFICER – REF32
- Job Title: Housing Officer
- Job Location: Birmingham
- Salary: Starting at £9 p/hr
- Hours: Monday to Friday, 9am – 5pm some unsociable hours maybe required
Guaranteed interview after successfully completing the following training package within the specified timescale
- Course Location: Online
- Course Start Date: Ongoing
- Course Length: 4 Weeks
- Courses Taken: Customer Service, Health & Safety, Personal Health, Mental Health & Well-Being and IT Digital Skills
- To work with service users according to the requirements of their support plan to review the implementation of all support plans with the Senior Support Worker and service users.
- To access community resources and links of relevance to the client group for the duration of their stay and beyond.
- To participate in key working and team working arrangements within the appropriate service.
- To maintain and develop constructive day-to-day contact with service users.
- To ensure that referral agents understand about the nature of the services provided by the Service and how they are accessed.
- To work with the Senior Support Worker and service users to implement plans and strategies for independence in both accommodation and social functioning.
- To work with service users and neighbours to ensure harmonious co-existence and to assist in resolving disputes should they occur?
- To be responsible, via the Senior Support Worker, for ensuring that service users claim their appropriate benefit entitlements and that any issues around budgeting and debt are handled via the Support Plan mechanism.
- Via the Support Plan mechanism, to identify life and social skills deficits within the service user group and to work with service users accordingly.
- To assist service users in shopping, cleaning and generally organising the day-to-day routines of each house.
- To provide social and emotional support to service users when required.
- To get involved in social events with service users which assist them in making and maintaining constructive relationships and networks.
Benefits: Relevant NVQ level 2 to 5 will be offered to successful applicants. Working independently. Additional courses offered once you become permanent, lots of on-going training.
Other: Experience in the support of vulnerable adults, homeless people, or people with substance misuse needs. Knowledge of welfare benefit and statutory service entitlements for the client group. Experience of working within a challenging housing and support environment. Knowledge of supported housing management.
To apply now complete the short form below: