Housing Support Worker – REF125

  • Job Title: Housing Support Worker
  • Job Location: Birmingham, B12
  • Salary: £8.20 – £8.72 per hour
  • Hours: Shifts 09:00-17:00

** Please note that you will need to complete the training package below before being offered an interview. Training is funded and offered at no charge to the individual.  **

  • Course Location: Online
  • Course Start Date: 13/07/2020
  • Course Length: 3 Weeks
  • Courses Taken: Digital Skills

Job Description

You’ll support people who need support to help them live independently, find housing and maintain their tenancy. Housing support workers can work in supported accommodation, supported living services and hostels, in the Birmingham Area.

• Great communication skills – you will need to communicate clearly and respectfully with vulnerable people and make sure they understand the options which are open to them
• Patience, empathy and being able to relate to people of all ages and backgrounds
• Basic admin skills like using a computer and filing, so you can update and track records
• Organization and self-management skills to turn up on time and make good use of your working hours
• Being able to stay calm and mentally resilient in challenging situations

Your role will also include:
• Supporting individuals to access housing and other community services
• Helping individuals to understand housing benefits available to them
• Ensuring residents live in a safe and secure environment
• Carrying out health and safety assessments
• Doing risk assessments with individuals
• Fire risk assessment in each house (monthly)
• Filling in financial records such as rent, arrears and petty cash
• Doing administrative tasks to support your work

You are required to have your own vehicle with valid insurance, having previous experience is essential for this job role!

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