Call Centre Agent – REF363

  • Job Title: Call Centre Agent
  • Job Location: East London
  • Salary: £10-£14 per hour
  • Hours: 8 hour shifts – 5 days on 2 days off including weekend work

** Please note that you will need to complete the training package below before being offered an interview. Training is funded and offered at no charge to the individual.  **

  • Course Location: Online
  • Course Start Date: 10/08/2020
  • Course Length: 2 Weeks
  • Courses Taken: Employability

Our client is on the lookout for a number of Call Centre Agents, The role would be an inbound or outbound agent depending on the department you are working in. All our clients expect high level customer service so it would suit some body who can think quickly on their feet and has an excellent phone manner.

Schedule:

  • 8 Hour Shifts
  • 5 days on 2 days off including weekend work

Main Duties and Responsibilities

  • Handling inbound OR outbound calls for our clients.
  • Data entry/update to our CRM system before sending information onto the client.
  • Manage customers needs as per script for our clients when required. 

 

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