Course Start Dates: 08/11/21, 15/11/21, 22/11/21, 29/11/21

  • Job Title: Community Support Worker
  • Job Location: Gravesend (and surrounding areas), London
  • Contract type: Full Time, Permanent
  • Salary: £9.50ph – 10.45ph

Job Description

Purpose of position:

  • To provide personal care and support to people in their own homes in line with an agreed care and support plan.
  • To care for service users in non-discriminatory ways, respecting each user’s dignity, individuality, cultural and social background and independence.
  • To work with other staff employed by the service and where involved with staff from other services in order to provide an integrated approach to people’s health and care.
  • To work in partnership with users’ family members and friends who are involved in their care and support.
  • To contribute to individual wellbeing.

Principal responsibilities In line with an individual’s plan of care and support:

  • help with their activities of daily living, eg getting up in the morning, going to bed at nights, dressing, undressing, washing, bathing and toilet arrangements
  • help service users overcome any mobility problems and other physical disabilities, including helping in the use and care of aids and personal equipment
  • help make a person physically comfortable by, eg making and changing beds, tidying rooms, doing light cleaning, laundry and emptying commodes where used
  • Catheter support. To empty catheter bags, change to day/night catheter bags, change weekly.
  • help with their eating and drinking by, eg preparing meals, snacks and drinks and helping users to eat and drink if they cannot or have difficulty in doing this by themselves
  • contribute to specialised care plans, eg for people with dementia, re-enablement or people with continence difficulties
  • help users take their prescribed medication (as specified on their care plans)
  • contribute to the care of service users who are temporarily sick and needing, eg minor dressings, bed nursing, help with feeding, etc
  • contribute as needed to a person’s end-of-life care
  • promote users’ mental and physical activity by, eg talking to them, helping them do things for themselves, prompting, taking them shopping, sharing with them in activities such as reading, writing, hobbies and recreations
  • read and write reports, and take part in staff and service users’ meetings and in training activities as directed
  • comply with the service’s guidelines and policies at all times, eg in respect of dress code, wearing of identity badges, travelling and security and safeguarding of service users
  • report to the service manager any significant changes in the health or circumstances of a service user
  • encourage and enable service users to remain as independent as possible
  • perform such other duties as may reasonably be required.

Person specification — essential criteria. The following personal attributes are considered essential to the post of care worker. The job holder must be:

  • self-motivated
  • organised
  • flexible
  • caring
  • sensitive to the needs of others and to the needs of vulnerable people
  • an active team player but also able to work on own initiative
  • a good communicator
  • able to follow care planning requirements and instructions.

Person specification, desirable criteria. The job holder must:

  • have previous experience of care work
  • be flexible in terms of availability, working hours, adaptability
  • have their own transport
  • have knowledge of local neighbourhoods.


Once the candidate is interviewed and successful, they need to provide the below before the employment can commence:

  • Passport
  • Driver licence (if applicable- driver will need to have car business insurance)
  • National insurance number
  • Right to work
  • Enhanced DBS for Adults and Children
  • 2 Proof of address (within the 3 months)
  • Copy of any training certificates
  • References (2 work ones or 3 character ones)

We require Care Certificate or at least Mandatory Training. We can provide the training, however if they have it already, they could start sooner.

Mandatory Training would include:

  • Duty of Care
  • Equality and Diversity
  • Person Centred Work
  • Communication
  • Privacy and Dignity
  • Fluids and Nutrition
  • Mental Health, Dementia and Learning Disabilities
  • Safeguarding Adults
  • Safeguarding Children
  • Basic Life Support
  • Health and Safety
  • Handling Information
  • Infection, Prevention and Control
  • Moving and Handling
  • Medication

All staff are required to respect the confidentiality of all matters that they might learn in the course of their employment. All staff are expected to respect the requirements under the Data Protection Act 2018 and the General Data Protection Regulation.
All staff must ensure that they are aware of their responsibilities under the Health and Safety at Work, etc Act 1974.

Training Before Interview

Please note that you will need to complete the training package below before being offered an interview. Training is funded and offered at no charge to the individual.

Training is either delivered in our COVID safe, training centre, in small groups where we have social distancing and protective measures following Department of Education guidance or it can be delivered online in the safety of your own home in a virtual class group led by one of our tutors- the choice is yours. When you complete the course you will be interviewed for the role.

  • Go Train Centre: Chatham
  • Course Delivery: Classroom
  • Courses Taken: Go Train Standard course
  • Course Length: 2 weeks
  • Course Start Dates: 08/11/21, 15/11/21, 22/11/21, 29/11/21

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